Important Notice: As we work towards implementing our Environmental Management System (ISO14001:2015 certification) a new mandatory training module has been created to support our certification – Supplemental Training: Environmental Management System Awareness Orientation – Course ID – 117”. This module is required to be completed along with your Tier and CAR training.

Terms of Use

The following Vale Learning and Development Terms of Use (the “Terms of Use”) govern your access to and use of the software and services we make available online that reference these terms including our website at (collectively, the “Services”). These Terms of Use form an agreement between Vale Canada Limited (“Vale”, “us”, “we”, “our”) and you. The term “you” refers to the person or entity browsing, accessing or otherwise using the Services (“use” or “using” in these Terms of Use will mean any of the foregoing).

Last Updated: January 7, 2020 at 11:00 AM

The services are provided as a form of education and training solely for your use with vale. The services are not intended to provide you with any credentials or certification of fitness or ability with respect to work you may perform for third parties. Nothing in these terms of use shall be construed as a representation or warranty about the quality or suitability of the training and education provided as part of the services.

By using the services, you: (a) represent and warrant that (i) you have the capacity to enter into binding obligations, and (ii) all information supplied by you to us through the services is true, accurate, current, and complete; and (b) agree to be bound by and comply with these terms of use, as updated from time to time in accordance with section 2.

This Agreement does not alter in any way the terms or conditions of any other agreement you may have with us in respect of any products, services or otherwise.

1) Vale Learning Services

The Services are intended for personnel, including but not limited to contractors, employees, and supervisors, who are authorized by Vale to perform work for Vale. The Services use module-based online learning in conjunction with exam validation upon completion of any training module. Progression through a specific module is saved via web cookies and is only saved on the original device accessing the Services. Progression will be lost if you switch devices and/or in some cases, restart the device. Training completion is only recorded upon completing the exam at the end of each module. If you close the module before completion, the module will need to be restarted. You can check your dashboard to see if specific training was completed. If you have any concerns about the online modules and user validation, you can contact the L&D Hotline at Support for more information.

2) Changes to these Terms of Use and the Services

(a) Except where prohibited by applicable law, we reserve the right to change these Terms of Use at any time by posting a new version in the Services. It is your obligation to monitor the Services for any such changes. Your continued access to or use of the Services after any changes to these Terms of Use indicates your acceptance of such changes. It is your responsibility to review these Terms of Use regularly.

(b) We reserve the right to change the Services at any time, without notice. We may, at our discretion: (i) suspend your access to or use of the Services or any component thereof: (A) for scheduled maintenance; (B) if you violate any provision of these Terms of Use; or (C) to address any emergency security concerns. We reserve the right to remove, edit, limit, or block access to any data, information, records and files that you load, transmit to or enter into, or that we collect from, the Services (collectively, “User Data”) at any time, and we have no obligation to display or review your User Data.

3) Other Vale Agreements; Additional Terms

These Terms of Use relate to the Services only. These Terms of Use do not alter in any way the terms or conditions of any other agreement that may apply to your use of the Services (the “Other Vale Agreements”). If there is a conflict or inconsistency between the terms and conditions of the Other Vale Agreements and these Terms of Use, then the provisions of the Other Vale Agreements will govern to the extent of such conflict or inconsistency. For example, if you are employed by a legal entity that is a supplier to Vale of personnel or services, then some of the terms and conditions of the agreement(s) governing such supplier’s provision of personnel or services to Vale may apply to your use of the Services.

Your access to and use of certain functionalities provided in or through the Services may be subject to additional terms and conditions presented to you by Vale or third parties. Such additional terms and conditions are incorporated herein by reference. If there is a conflict or inconsistency between the terms and conditions of such additional terms and these Terms of Use, then the provisions of these Terms of Use will govern to the extent of such conflict or inconsistency, unless the conflicting term in the additional terms expressly states that the conflicting term in these Terms of Use do not apply. If you do not accept and agree to such additional terms and conditions, you may not be able to, and you should not, access or use those functionalities. For clarity, such additional terms and conditions do not include the Other Vale Agreements.

4) Privacy

Please review our current Privacy Policy, available here, for information on how we collect, use and disclose personal information.

5) Ownership of the Services

All rights, title and interest, including intellectual property rights, in the Services and all other materials provided by us hereunder, and any update, adaptation, translation, customization or derivative work thereof, will remain with us (or our third-party suppliers, if applicable). The Services and all materials provided by us hereunder are made available or licensed and not “sold” to you. All rights not expressly granted to you in these Terms of Use are reserved.

6) User Credentials

To access certain features of the Services, you may be required to successfully sign up for a user account or enter into the Services authorized user credentials (the “User ID(s)”). If you are issued a User ID or receive a User ID from another authorized user of the Services, you will keep such User IDs secure and will only use such User IDs as permitted through the Services. We reserve the right to disable or restrict access to any User ID at any time in our sole discretion. If we disable access to a User ID, you may be prevented from accessing the Services.

7) Your Responsibilities

You agree to:

(a) comply with all applicable laws and regulations, including, but not limited to, all intellectual property, data, privacy any export control laws;

(b) use reasonable efforts to prevent unauthorized access to or use of the Services; and

(c) promptly notify us if you become aware or reasonably suspect any illegal or unauthorized activity or a security breach involving your account, including any loss, theft, or unauthorized disclosure or use of a User ID or account.

8) No Unlawful or Prohibited Use

You will not use the Services in violation of these Terms of Use or of any applicable law. You will not, without our prior written permission, use the Services for any purpose other than to access educational content, participate in the training modules we make available through the Services, or, for authorized personnel only, to access information about other users who have completed training. Without limiting the generality of the foregoing, you will not (and will not attempt to) directly or indirectly:

(a) send, upload, collect, transmit, store, use, post, publish, or otherwise communicate on the Services any data, information, pictures, videos, music or other materials or content that: (i) contains any computer viruses, worms, malicious code, or any software intended to damage or alter a computer system or data; (ii) you do not have the lawful right to send, upload, collect, transmit, store, use, post, publish, or otherwise communicate; (iii) is false, intentionally misleading, or impersonates any other person; (iv) is bullying, harassing, abusive, threatening, vulgar, obscene, or offensive, or that contains pornography, nudity, or graphic or gratuitous violence, or that promotes violence, racism, discrimination, bigotry, hatred, or physical harm of any kind against any group or individual; (v) is harmful to minors in any way or targeted at minors; (vi) infringes, violates or otherwise misappropriates the intellectual property or other rights of any third party (including any moral right, privacy right or right of publicity); or (vii) encourages any conduct that may violate any applicable laws or would give rise to civil or criminal liability;

(b) share, transfer or otherwise provide access to an account designated for you to another person unless you are authorized to do so;

(c) disable, overly burden, impair, or otherwise interfere with servers or networks connected to the Services (e.g., a denial of service attack);

(d) attempt to gain unauthorized access to the Services;

(e) use any data mining, robots, or similar data gathering or extraction methods, or copy, modify, reverse engineer, reverse assemble, disassemble, or decompile the Services or any part thereof or otherwise attempt to discover any source code;

(f) use the Services for the purpose of building a similar or competitive product or service; or

(g) authorize, permit, enable, induce or encourage any third party to do the above.

9) Third Party Content, Websites or Services

The Services may provide links or access to third party content, websites, or services. Likewise, we may allow you to access the Services from third party systems. Vale does not endorse any third-party content, websites, services, or systems, or guarantee their quality, accuracy, reliability, completeness, currency, timeliness, non-infringement, merchantability, or fitness for any purpose. Third party content, websites, services, or systems are not under Vale's control, and if you choose to access any such content, websites, or services, or to access the Services from such systems, you do so entirely at your own risk. You acknowledge that you may be required to accept terms of use applicable to third party content, websites, services, or systems and agree to accept and comply with any such terms of use.

10) Malicious Code and Security

The downloading and viewing of content are done at your own risk. We do not guarantee or warrant that the Services is compatible with your computer system or that the Services, or any links from the Services, will be free of viruses, worms, trojan horses or disabling devices or other code that manifests contaminating or destructive properties. You are responsible for implementing safeguards to protect the security and integrity of your computer system, and you are responsible for the entire cost of any service, repairs or connections of and to your computer system that may be necessary as a result of your use of the Services.

You are prohibited from attempting to circumvent and from violating the security of the Services including without limitation: (a) accessing content that is not intended for you; (b) attempting to breach or breaching the Services security or authentication measures; (c) restricting, disrupting or disabling service to the Services users, hosts, servers or networks by any means, or (d) otherwise attempting to interfere with the proper working of the Services, including but not limited to by introducing any material that is malicious or technologically harmful.

11) Communications Not Confidential

We do not guarantee the confidentiality of any communications made by you through the Services. We do not guarantee the security of data transmitted over the Internet or public networks in connection with your use of the Services.

12) Disclaimer

The laws of certain jurisdictions, including quebec, do not allow the exclusion or limitation of legal warranties, conditions or representations. If these laws apply to you, some or all of the exclusions or limitations in these terms of use (including the following disclaimers) may not apply and you may have additional rights.

You acknowledge, understand, and agree that the services is provided “as is” and “as available”, with all faults and without warranties or conditions of any kind. To the fullest extent permitted by applicable law, we disclaim all warranties, representations and conditions of any kind with respect to the services whether express, implied, statutory or collateral, including, without limitation, the warranties and conditions of merchantability, merchantable quality, compatibility, title, security, reliability, completeness, quiet enjoyment, accuracy, reliability, currency, timeliness, quality, integration, fitness for a particular purpose and non-infringement, or any warranties or conditions arising out of course of dealing or usage of trade, or that the services is or will be error-free or will operate without interruption.

13) Limitation of Liability

To the maximum extent permitted by applicable law, in no event will we be liable, whether based on warranty, contract, tort, negligence, strict liability or any other legal theory, for any direct, indirect, incidental, consequential, special, exemplary or punitive damages; or lost profits, loss of use, loss of data, personal injury, fines, fees, penalties or other liabilities, in each case, whether or not we were advised of the possibility of such damages, resulting from or related to the services or these terms of use.

For any other damages, or to the extent that the foregoing limitation is not permitted by applicable law, in no event will our total aggregate liability in connection with or under these terms of use, or your use of, or inability to make use of, the services exceed [$100 CAD]. For greater certainty, the existence of one or more claims under these terms of use will not increase this maximum liability amount.

14) Indemnification

You will defend, indemnify and hold harmless us, our affiliates and service providers, and each of their and our respective officers, directors, employees, agents, and any licensees, successors and assigns from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including reasonable legal and accounting fees, arising out of or in connection with:

(a) your breach of any provision of these Terms of Use or any documents referenced herein;

(b) your violation of any law or the rights of a third party (including intellectual property rights); or

(c) your use or the use by any third party using your User ID of the Services.

15) Term and Termination; Survival

(a) These Terms of Use will commence on the day you first use the Services and will continue until terminated by either party (the “Term”). Either party may terminate these Terms of Use as follows: (a) we may terminate these Terms of Use at any time and with immediate effect by giving notice to you, at our discretion, by email (at your current email address on file with us) or through the Services; (b) You may terminate these Terms of Use at any time and with immediate effect by requesting (by email or through any then-available interfaces on the Services) that your User ID be deleted and ceasing use of the Services. For greater certainty, if you continue to use any portion of the Services after these Terms of Use have been terminated, these Terms of Use will continue to apply to the extent of such use.

(b) The following Sections, together with any other provision of these Terms of Use which expressly or by its nature survives termination or expiration, or which contemplates performance or observance subsequent to termination or expiration of these Terms of Use, will survive expiration or termination of these Terms of Use for any reason: Sections 3 (Other Vale Agreements; Additional Terms), 5 (Ownership), 9 (Third Party Content, Websites or Services) 10 (Malicious Code and Security), 11 (Communications Not Confidential), 12 (Disclaimer), 13 (Limitation of Liability), 14 (Indemnification), 15(b) (Survival), and 17 (General Provisions).

16) Geographical Restrictions

Vale makes no representation that the Services is available for use in locations outside Canada or all locations within Canada. We provide this Services for use only by persons located in Canada. This site is not intended for use in any jurisdiction where its use is not permitted. If you access the site from outside Canada, you do so at your own risk and you are responsible for compliance with local laws of your jurisdiction.

17) General Provisions

(a) Choice of Law. Except as restricted by applicable law, these Terms of Use will be governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein and such laws apply to your access to or use of the Services, notwithstanding your domicile, residency or physical location. You will only use the Services in jurisdictions where the Services may lawfully be used. Except as restricted by applicable law, you hereby consent to the exclusive jurisdiction and venue of courts in Toronto, Ontario Canada in all disputes arising out of or relating to the use of the Services. The U.N. Convention on Contracts for the International Sale of Goods will not apply to these Terms of Use. This choice of jurisdiction does not prevent us from seeking injunctive relief with respect to a violation of intellectual property rights or confidentiality obligations in any appropriate jurisdiction.

(b) Entire Agreement. These Terms of Use constitute the entire agreement between you and us pertaining to the subject matter hereof and supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and us with respect to the Services. A printed version of these Terms of Use and of any notice given in electronic form will be admissible in judicial or administrative proceedings based upon or relating to these Terms of Use to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

(c) Waiver. Our failure to insist upon or enforce strict performance of any provision of these Terms of Use will not be construed as a waiver of any provision or right. A waiver of any provision of these Terms of Use must be in writing and a waiver in one instance will not preclude enforcement of such provision on other occasions.

(d) Severable. If any of the provisions contained in these Terms of Use are determined to be void, invalid or otherwise unenforceable by a court of competent jurisdiction, such provision will be severed from these Terms of Use and all other provisions of these Terms of Use will remain in full force and effect.

(e) Assignment. You will not assign these Terms of Use to any third party without our prior written consent. We may assign these Terms of Use or any rights under these Terms of Use to any third party without your consent. Any assignment in violation of this Section will be void. The terms of these Terms of Use will be binding upon permitted assignees. These Terms of Use will inure to the benefit of and be binding upon the parties, their permitted successors and permitted assignees.

(f) English Language. It is the express wish of the parties that these Terms of Use and all related documents be drawn up in English. C’est la volonté expresse des parties que la présente convention ainsi que les documents qui s’y rattachent soient rédigés en anglais.

Contact Us

If you have any questions or comments about this privacy policy or the manner in which we or our service providers treat your personal information, or to request access to our collection of your personal information, please contact us at:

Gavin Toole, Interim Superintendent
Learning and Development, NA Operations

KMK Place, 2nd Level
18 Hebron Way
St. John's, NL, A1A 0L9
C: 1.709.728.6124


Last Updated: January 7, 2020 at 11:00 AM

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