Important Notice: As we work towards implementing our Environmental Management System (ISO14001:2015 certification) a new mandatory training module has been created to support our certification – Supplemental Training: Environmental Management System Awareness Orientation – Course ID – 117”. This module is required to be completed along with your Tier and CAR training.

User Privacy Policy

The Vale Learning and Development Portal (“Portal”) at (“the Website”) allows individuals to complete the Vale related training modules necessary to work within Vale Operational Areas. This Privacy Policy explains the ways in which we collect, use, disclose, and otherwise process your personal information in connection with the Portal and Website.

Last Updated: January 7, 2020 at 11:00 AM

We collect and use your information in order to:

Create and manage your account on the Portal: In order to access the Vale related training modules on the Portal, you will be required to apply for and obtain a unique user PIN. To process your request for a PIN, we collect your first and last name, company name, phone number and email address, and your NORCAT or Vale Contractor Pass Number. If you do not have a NORCAT or Vale Contractor Pass Number, you can request to obtain a Vale Contractor Pass Number by providing your first and last name, date of birth, company name, company phone number, and personal phone number (if applicable). We use this information to confirm your eligibility for, and issue you a Contractor Pass Number.

Record and verify your completion of Vale related training modules: The Portal uses module-based online learning in conjunction with exam validation upon completion of any training module. A record of your course completions as well as the expiry dates are stored within the Portal on the Website, along with your name and Vale Contractor Pass Number. This information is accessed by Vale site supervisors/managers for the purpose of validating your completion of specified training modules and authorization to work on a particular Vale site. These records are searchable through the Training Checkr tool on and are therefore potentially accessible to anyone who has your name and Vale Contractor Pass Number.

Assist you when you contact us: When you contact us with a comment, question or complaint through email, telephone, or the Contact Us form on our Website, you may be asked for information that identifies you, such as your name, email address, and a telephone number, along with additional information we need to help us promptly answer your question or respond to your comment.

How do we share your information?

We do not disclose your personal information to third parties without your consent, except as set forth below or as required or permitted by law.

Training Checkr:

As described above, Vale training records are searchable via the online Training Checkr tool, located here, and are therefore potentially accessible to anyone who has your name and Vale Contractor Pass Number.

Service Providers:

Your personal information will be transferred (or otherwise made available) to certain third parties that provide services on our behalf. We use service providers to provide services such as hosting the Website or sending communications on our behalf. Our service providers are only provided with the information they need to perform their designated functions and are not authorized to use or disclose personal information for their own marketing or other purposes. Our service providers may be located in the U.S., Canada or other foreign jurisdictions.

Legal and Compliance:

We and our Canadian, US and other foreign service providers may provide your personal information in response to a search warrant to other legally valid inquiry or order, or to another organization for the purposes of investigating a breach of an agreement or contravention of law or detecting, suppressing or preventing fraud, or as otherwise may be required or permitted by applicable Canadian, U.S. or other law or legal process, which may include lawful access by US or foreign courts, law enforcement or other government authorities. Your personal information may also be disclosed where necessary for the establishment, exercise or defence of legal claims and to investigate or prevent actual or suspected loss or harm to persons or property.

Information about our Website

Visiting our Website:

In general, you can visit our Website without telling us who you are or submitting any personal information. However, we collect the IP (Internet protocol) addresses of all visitors to our Website and other related information such as page requests, browser type, operating system and average time spent on our Website. We use this information to help us understand our Website activity and to improve our Website.


Our Website uses a technology called "cookies." A cookie is a tiny element of data that our Website sends to your browser, which may then be stored on the your hard drive so that we can recognize your computer or device when you return. You may set your browser to notify you when you receive a cookie or to not accept certain cookies. However, if you decide not to accept cookies from our Website, you will not be able to access certain features of our Website.

Third Party Services:

We use third party services such as Google Analytics® and Google ReCAPTCHA® to help us gather and analyze information about the areas visited on the Website (such as the pages most read, time spent, search terms and other engagement data) in order to evaluate and improve the user experience and the Website. These third parties may use cookies and other tracking technologies. For more information about Google Analytics® or to prevent the storage and processing of this data (including your IP address) by Google, you can download and install the browser plug-in available at the following link. You can also obtain additional information on Google Analytics® data privacy and security at the following links:

Google Policies Google Data privacy and security


We have implemented reasonable administrative, technical and physical measures in an effort to safeguard the personal information in our custody and control against theft, loss and unauthorized access, use, modification and disclosure. All user PIN data is managed through the Vale Ontario L&D (Learning & Development) department and is strictly for internal use only.

Your Rights

You may have the right to access, update and correct inaccuracies in your personal information in our custody or control, subject to exceptions under applicable law. You may request access, updating and corrections of inaccuracies in your personal information in our custody or control by emailing or writing to us at the contact information set out below. We may request certain personal information for the purpose of verifying the identity of the individual seeking access to his or her personal information records.

Updates to our Privacy Policy

We may update this privacy policy periodically to reflect changes to our privacy practices. We encourage you to periodically review this page to ensure you are familiar with those changes. We will indicate at the top of this privacy policy when it was most recently updated.

Contact Us

If you have any questions or comments about this privacy policy or the manner in which we or our service providers treat your personal information, or to request access to our collection of your personal information, please contact us at:

Gavin Toole, Interim Superintendent
Learning and Development, NA Operations

KMK Place, 2nd Level
18 Hebron Way
St. John's, NL, A1A 0L9
C: 1.709.728.6124


Last Updated: January 7, 2020 at 11:00 AM

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