We collect and use your information in order to:
Create and manage your account on the Portal: In order to access the Vale related training modules on the Portal, you will be required to apply for and obtain a unique user PIN. To process your request for a PIN, we collect your first and last name, company name, phone number and email address, and your NORCAT or Vale Contractor Pass Number. If you do not have a NORCAT or Vale Contractor Pass Number, you can request to obtain a Vale Contractor Pass Number by providing your first and last name, date of birth, company name, company phone number, and personal phone number (if applicable). We use this information to confirm your eligibility for, and issue you a Contractor Pass Number.
Record and verify your completion of Vale related training modules: The Portal uses module-based online learning in conjunction with exam validation upon completion of any training module. A record of your course completions as well as the expiry dates are stored within the Portal on the Website, along with your name and Vale Contractor Pass Number. This information is accessed by Vale site supervisors/managers for the purpose of validating your completion of specified training modules and authorization to work on a particular Vale site. These records are searchable through the Training Checkr tool on Valelearning.ca and are therefore potentially accessible to anyone who has your name and Vale Contractor Pass Number.
Assist you when you contact us: When you contact us with a comment, question or complaint through email, telephone, or the Contact Us form on our Website, you may be asked for information that identifies you, such as your name, email address, and a telephone number, along with additional information we need to help us promptly answer your question or respond to your comment.
How do we share your information?
We do not disclose your personal information to third parties without your consent, except as set forth below or as required or permitted by law.
As described above, Vale training records are searchable via the online Training Checkr tool, located here, and are therefore potentially accessible to anyone who has your name and Vale Contractor Pass Number.
Your personal information will be transferred (or otherwise made available) to certain third parties that provide services on our behalf. We use service providers to provide services such as hosting the Website or sending communications on our behalf. Our service providers are only provided with the information they need to perform their designated functions and are not authorized to use or disclose personal information for their own marketing or other purposes. Our service providers may be located in the U.S., Canada or other foreign jurisdictions.
Legal and Compliance:
We and our Canadian, US and other foreign service providers may provide your personal information in response to a search warrant to other legally valid inquiry or order, or to another organization for the purposes of investigating a breach of an agreement or contravention of law or detecting, suppressing or preventing fraud, or as otherwise may be required or permitted by applicable Canadian, U.S. or other law or legal process, which may include lawful access by US or foreign courts, law enforcement or other government authorities. Your personal information may also be disclosed where necessary for the establishment, exercise or defence of legal claims and to investigate or prevent actual or suspected loss or harm to persons or property.
Information about our Website
Visiting our Website:
In general, you can visit our Website without telling us who you are or submitting any personal information. However, we collect the IP (Internet protocol) addresses of all visitors to our Website and other related information such as page requests, browser type, operating system and average time spent on our Website. We use this information to help us understand our Website activity and to improve our Website.
Our Website uses a technology called "cookies." A cookie is a tiny element of data that our Website sends to your browser, which may then be stored on the your hard drive so that we can recognize your computer or device when you return. You may set your browser to notify you when you receive a cookie or to not accept certain cookies. However, if you decide not to accept cookies from our Website, you will not be able to access certain features of our Website.
Third Party Services:
Google Data privacy and security
We have implemented reasonable administrative, technical and physical measures in an effort to safeguard the personal information in our custody and control against theft, loss and unauthorized access, use, modification and disclosure. All user PIN data is managed through the Vale Ontario L&D (Learning & Development) department and is strictly for internal use only.
You may have the right to access, update and correct inaccuracies in your personal information in our custody or control, subject to exceptions under applicable law. You may request access, updating and corrections of inaccuracies in your personal information in our custody or control by emailing or writing to us at the contact information set out below. We may request certain personal information for the purpose of verifying the identity of the individual seeking access to his or her personal information records.
Superintendent, Learning and Development Ontario
Human Resources, Ontario Operations, Nickel
29 Creighton Road, Copper Cliff, ON
P0M 1N0 Canada
Last Updated: January 7, 2020 at 11:00 AM