Frequently Asked Questions

Will all contractors with my company working on Vale properties require this training?
Workers who are doing work associated to the CARs need this training after April 30, 2021. For example, a worker who operates a piece of mobile equipment will require CAR03 Operation of Mobile Equipment. A worker who does not do work associated to the CARs will not require any of the CARs training.
To be safe, should I just get my employees to do all 5 CAR modules? This way we know they will be covered.
No. Service provider employees are only required to complete a CAR training module if they are performing work associated with that CAR. Providing too much training poses as much of a risk as not providing enough training. Service providers are expected to consider the work that will be performed and assign CAR modules accordingly.
Do I have to redo the update modules if I already completed them before?
No, those that have already completed these awareness modules before they were paused in December 2020 are not required at this time to repeat the modules. Your completions will still be logged in the Training Checkr tool on the site. Note that the CAR awareness modules require a refresher every two years.
How often do people need to do these modules? Are they one time, or renewable?
The CAR modules need to be completed every two years.
Will supervisors who don't actively do the work related to the CARs need to do the CAR training to oversee the work?
Supervisors who supervise or otherwise accountable for the actions of those workers need to complete the modules as well. i.e. If a supervisor has workers who rig in a lifting operation, the supervisor, along with those workers need to complete CAR05 Lifting Mechanisms.
Do Health and Safety auditors need to complete the training as Supervisors are required to complete?
In an effort to be as informed as possible, it’s suggested that H&S professionals complete the training as well.
What if we do not have the training in place after the April 30, 2021 due date?
After April 30, 2021, workers who do not have the CAR training associated to the work they are doing, will not be allowed to continue work until the training is completed.
What happens if you work in each region? If you go to each region do you have to take the CAR Modules over again?
The completion of each CAR module is hosted in a central database and are available in each region. Complete it in one region, it applies for all. In ValeLearning.ca, the purpose of the “regions” is to show [filter] the available modules in that region. i.e. If you click on Ontario, you'll only see Ontario modules + the CARs, in VNL, you'll see VNL modules + the CARs.
What if after completing the questionnaire on the Vale Learning site, I still have questions regarding which modules are required?
If after completing the CARs questionnaire you still have questions, you can request help by:
- Posting your question through the Support Form on ValeLearning
- Email Valelearning administrator at L&D-Orientations@vale.com
- Calling the Orientation helpline at 705-682-5770
What’s a realistic timeframe to get a PIN from ValeLearning in order to complete this training?
We strive to issue PINs as soon as possible; ideally within 1-2 hours is our goal however during peak periods it might be a 24hr turnaround.
How can we set up a group session and ensure that their training gets logged into the VALE system?
The steps for hosting a group session:
- Get the people together
- Access the open access eLearning module or the PPT from ValeLearning’s resources section
- Present the material; engage your audience
- Have everybody fill in the Group Training Form (aka attendance sheet)
- Submit the form to ldtraindoc@vale.com for recording
- Validate entries within 24hrs via ValeLearning’s Training Checkr tool
My staff work in Voisey's Bay. Do I need to plan for Group Training?
Voisey’s Bay offers this training as part of their fly in operation. You can proactively have your staff complete the online modules applicable to their work through ValeLearning, however can also receive the training through the local Learning & Development Team onsite as they arrive.
If a worker has a Working at Heights certification do they also need CAR01 Working at Heights?
Yes, workers still need the technical training for what they’re doing; this might be Ontario or NFLD provincial working at heights training, it might mean an area’s locking and tagging training. In addition to that training, workers now need the CAR Module associated to that work.
Will workers require CAR02 Light Duty Vehicle module if:
- Driving their own personal vehicle - No
- Driving an emergency vehicle - No
- Driving a company vehicle - Yes
- Sitting in a company vehicle, but not driving - If they have the keys and can operate it…Yes
We have many confined space attendants and coordinators is there specific CAR module for that work?
The 2020 rollout of CARs was applicable to CARs 1-5. CARs 6-11 does include a CAR related to Confined Space; the release date for the next set of CARs is yet to be determined.
How can I see my or one of my worker’s status of training?
ValeLearnings’s Training Checkr tool will show the online modules completed and their expiry date.
Are the CAR modules still under development? Can we expect to see additional content that may require recertification before the 2 year expiry date?
Although we are making adjustments to the modules, we do not foresee a worker having to recertify before the two-year renewal date.
There will be cost associated with this training that wasn’t contemplated in our existing contract. Will we be reimbursed and if so, how do we go about being reimbursed?
While we recognize there could be an impact to services providers who have a large numbers of employees and/or are required to complete several of the CARs, we estimate, that for the most part, the impact will be minimal. We request our service providers consider the administrative effort associated with managing reimbursements against the benefits of improved HSE performance and the overall benefit to the business relationship. For those service providers who feel the additional training represents too large a burden, please work with your plant/project contact to coordinate reimbursement via your existing contract, keeping in mind training is only required when employees perform work related to the CARs. Please note, evidence of a formal risk assessment against the work currently being performed must accompany any request for reimbursement. Service providers will not be reimbursed for CAR training that is not required (refer to Q&A above).